Refund and Returns Policy

Your satisfaction is our priority at Elite Emporium LLC. If you are not completely satisfied with your purchase, we’re here to help.

Returns

1. You may return most new, unopened items within 30 days of delivery for a full refund.

2. To be eligible for a return, your item must be in its original packaging and condition.

3. Proof of purchase (order number or receipt) is required to process any return.

How to Initiate a Return

1. Contact our customer support at [your email/contact form] with your order number and reason for return.

2. We will provide you with return instructions and a shipping address.

3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refunds

1. Approved refunds will be processed to your original method of payment within 5–7 business days.

2. Shipping costs are non-refundable unless the return is due to our error (e.g., incorrect or defective item).

Exchanges

1. We only replace items if they are defective or damaged. If you need an exchange, please contact us as soon as possible.

Non-Returnable Items

Certain types of items cannot be returned, including:

1. Perishable goods (e.g., food, flowers)

2. Personal care items (e.g., cosmetics, hygiene products)

3. Digital products or gift cards

Please contact us if you have any questions about a specific item’s return eligibility.

Shipping Returns

You will be responsible for paying the return shipping costs unless the return is due to an error on our part.